55zz believes that protecting every member's personal information is not just a legal obligation — it is an ethical responsibility. What data you provide, why it is collected, and how it is used is all laid out clearly here.
By creating an account at 55zz, you agree to this Privacy Policy. We encourage you to read it in full before registering.
A big part of your trust in 55zz comes down to one question — is my data safe? This document answers that question directly and clearly. Nothing is buried in legal jargon.
55zz collects your personal information solely to provide services, protect your account, and meet legal obligations. Your data is never sold or used for advertising purposes.
55zz collects information in three main ways — what you provide at registration, what is automatically collected as you use the platform, and what you submit for KYC verification.
Registration & Account Information:
KYC & Identity Verification Details:
Payment & Transaction Information:
Automatically Collected Information:
55zz collects your information for the specific reasons listed below. Without each of these, 55zz cannot deliver its service properly:
55zz uses multiple layers of technical security to protect your data. If one layer is ever compromised, the others remain active.
Passwords are never stored in plain text — only bcrypt hashes are kept. This means even 55zz staff cannot see your password. Forgotten passwords are recovered through email verification.
55zz never sells your personal data. However, limited information may be shared with specific third parties to keep the service running properly. Each case — what is shared and why — is clearly outlined below:
55zz uses cookies and similar technologies on its website and app. These store small data files in your browser that help the platform run smoothly.
Types of cookies used by 55zz:
You can manage cookies through your browser settings. However, disabling essential cookies may prevent 55zz from functioning properly. On the mobile app, data collection preferences can be found in the app settings.
As a 55zz account holder, you have several important rights over your own data. Contact our support team to exercise any of these rights.
| Rights | What You Can Do | Time Limit |
|---|---|---|
| Right to Access | You can find out exactly what information 55zz holds about you | 7 Business Days |
| Right to Rectification | You can request corrections to any inaccurate or outdated information | 3 Business Days |
| Right to Erasure | If you close your account, you can request deletion of your personal data (excluding information required by law) | 30 Days |
| Right to Portability | You can request a copy of your data in a machine-readable format | 14 Business Days |
| Right to Object | You can object to the use of your information for specific purposes | 7 Business Days |
To stop marketing emails or notifications, go to your account settings or click "Unsubscribe" at the bottom of any email. This does not apply to essential security notifications.
55zz does not retain data longer than necessary. Information for active accounts is kept for as long as the account remains open. Once an account is closed, different types of data are retained for varying periods:
55zz services are strictly for users aged 18 and above. 55zz does not knowingly collect any information from anyone under the age of 18.
If 55zz becomes aware that a minor has opened an account, the following steps will be taken:
If a parent suspects their child is using 55zz, please contact support@55zz.best. 55zz will act promptly.
55zz may update this Privacy Policy from time to time — for example, when new services are introduced, laws change, or technology evolves. When changes are made:
If you have concerns about a policy change, let our support team know. We'll do our best to understand and, if needed, help you close your account.
For any privacy-related questions, data access requests, or complaints, please contact 55zz. We're ready to assist you.
When requesting to view or delete your data, please contact us from your registered email or mobile number for identity verification. For security reasons, requests from third parties cannot be accepted.
The Bengali version of this policy is the authoritative text. In the event of any conflict, the Bengali version shall take precedence.
Technical safeguards backed by policy commitments — your privacy is protected on two levels at 55zz.
When signing up on an online gaming platform, many people wonder — where does my name, mobile number, or ID information actually go? Could someone use it to send unwanted calls or messages? Every user has the right to know the answers to these valid concerns. 55zz doesn't hide them.
Every piece of information requested at 55zz registration has a specific reason behind it. Your name and date of birth are required to verify your age — to ensure no one under 18 can access the gaming platform. Your mobile number is required for security — to send login OTPs and important account alerts. Your email is required to deliver transaction records and notify you of any policy changes.
KYC — the identity verification process — can feel a little daunting. Is it really safe to send a photo of your national ID? At 55zz, all such documents are stored with AES-256 encryption, and once verified, staff cannot view the original images — only the verification result is recorded. This process is required under Bangladesh's Anti-Money Laundering Act and international financial regulations, and it exists to protect you.
When making a payment at 55zz, your bKash or Nagad PIN never reaches 55zz's servers. You are redirected directly to the relevant mobile banking app or gateway, where you complete the transaction in a familiar environment on your own. 55zz only receives a confirmation of whether the transaction was successful or not.
It is worth explaining how your gaming history is used. 55zz records which games you play, how long you play, and how much you wager — but this data is not used to encourage more play. Instead, it supports responsible gaming. If an unusual pattern of play is detected, the 55zz system will automatically send a suggestion to take a break.
55zz has a clear policy on sharing information with third parties — only the minimum necessary to deliver the service is ever shared. Game providers like Pragmatic Play or Evolution Gaming can see which games you played and when, but they never have access to your name or mobile number. Payment gateways know the amount you transferred, but have no visibility into your gaming history.
A final note — 55zz's Privacy Policy is a living document, not just a box-ticking exercise. When the platform changes, when laws are updated, or when users raise questions, 55zz revises this policy and always informs its members. You are in control of your data — 55zz acts only as its guardian.
For privacy-related inquiries, contact us at support@55zz.best. Our Terms & Conditions and Responsible Play page as well.